FAQ – Frequently Asked Questions

What to bring?

Essential items:

  • Long sleeved pants (not jeans) and long shirts for hiking in the rainforest
  • Light jacket (it can be a bit cold at night and during the journeys by canoe)
  • Shorts, T-Shirts and sun hat for journeys by canoe and stay in the Lodge
  • Sneakers and sandals. We provide you with rubber boots and rain ponchos
  • Insect repellent (not in spray if it is possible in order to avoid environmental contamination)
  • Sunscreen, sunglasses and swimming suit
  • Your own medicine, personal toiletries (we provide you with biodegradable shampoo and soap)
  • Flash light
  • Your personal documents and money in small denominations for the visit to the Siona Community (USD 5) and / or for the potential additional beverages in the bar
  • If possible a medium backpack (the space in the canoe is limited) and a little backpack for walks (you can leave your large suitcase with our driver in Lago Agrio)

Optional items:

  • Plastic bags to put your clothes in. In the canoe your luggage is protected against the rain, but however it is better to prevent
  • Camera and binoculars. We provide you a rental service of binoculars in the Lodge (USD 15 per person for the whole tour)

How to get to Lago Agrio?

There are different options:

  1. Public bus: 6-7 hours; cost: US$ 24 (round-trip) per person.
    Departure: the day before or by night. During the day there are departures approx. every hour from Terminal Quitumbe. At night the bus departs at 11:00 pm (bus company “Trans Esmeraldas”) from Terminal Carcelén in the North of Quito.
    Return: Departures from Lago Agrio to Quito approx. every hour.
  2. Plane: 40 minutes; airline: TAME; cost and itinerary are continuously changing. A return ticket usually costs between $ 220 and $ 320. Please contact us for further information.
  3. Private car transportation: Quito – Lago Agrio – Quito
    Unique tour through the Andean highlands with stops in Papallacta and the San Rafael Waterfall: US$ 280 (1-4 people, one way). Find more information here.

Malaria / Yellow Fever

All bedrooms are equipped with mosquito nets, but we recommend you bring an effective insect repellent with DEET (if possible not as spray, in order to avoid environmental contamination).

No Malaria has been reported in the area. If you should decide to take Malaria pills, this is a personal choice. Also no yellow fever has been reported, getting the vaccination is also a personal choice.

Important notes:

If you have any doubts about these medical issues please consult with a doctor.

How can I pay?

To pay for your tour, you can either use Western Union or international bank transfer. Western Union is usually the fastest and cheapest option. If you are already in Quito you can also visit our office and pay in cash or deposit in our bank account.

All additional expenses in the Lodge (for example drinks like beer and wine, renting binoculars) can only be paid in cash. You might also want to take some cash for buying souvenirs when you visit the indigenous community and for tipping the guide / staff if you were happy with their service.

Which days do you operate?

Our tours can start any day of the week, depending on our availability. Please note that Tame doesn’t operate the Quito – Lago Agrio route on Saturdays, Sundays and Mondays.

Do you offer special meals?

We can offer you vegetarian and gluten-free food without any problem. For all other food restrictions we try our best to accommodate you. If you have a special requirement, please let us know, ideally before you travel. Also inform your guide once you’re in the lodge. Please explain your food restriction as detailed as possible.

What is the best time of the year to visit?

Cuyabeno is a year-round destination. In recent years, the rainy season and the dry season have been less predictable. Generally speaking, September, October, January and February tend to be the drier months.

Do you offer accommodation for families?

Upon request, we can offer triple accommodation, with one bunk bed and one regular bed. Our standard cabins have two independent rooms each, we accommodate larger families in double/triple rooms in the same cabin (separate entrances, the rooms do not connect).

Is there electricity?

Our electric energy is solar-powered. Each room has electric light, but no power outlets. In the common areas you can charge your small appliances. Please don’t charge your computers and other high-power equipment, as it would overload our system.

Are there security problems?

In the last years we haven’t had any incident in the area. There is a constant presence of security forces in Sucumbius Province, where the Cuyabeno National Park is located.